CBHC / RCAHMW > News > Our New Enquiry/Order Form will Help us Answer Your Questions More Effectively
Llun du a gwyn o llyfrgell y Comisiwn yn swyddfa Plascrug / Black and white photograph of the Commission's library in the Plascrug offices

Our New Enquiry/Order Form will Help us Answer Your Questions More Effectively

We are excited to unveil our new and improved online contact, enquiries, and order form. This easy-to-use, intuitive form will help to streamline our Enquiries Service so that you can access the answers and material you need.

Our helpful Enquiries Service answers thousands of enquiries each year, from members of the public interested in the history of their house or local area, from students, and from charities, governmental authorities, campaign groups, professional researchers, and the media. We undertake research in the National Monuments Record of Wales (NMRW) site database, archive, and library to provide answers about a wide range of questions about specific sites or on the Welsh historical environment generally. We also facilitate access to the NMRW Archive, both to in-person visitors in our Search Room and to remote researchers through providing scans or copies of records and datasets. This includes access to our extensive aerial photography collections, which can be used both for research and for legal cases such as boundary disputes. We can also licence images for a range of uses, including reproduction in a book or on the screen, exhibitions or signboards, or even on merchandise! And when we don’t have the answers or records you are searching for, we do our best to point you in the right direction.

Now asking your questions and requesting material is even easier. Simply enter your personal details and then select whether you would like to ask a question or order material. The former option will provide you with a text box in which you can ask your question – anything from ‘How old is my house’ to ‘Do you hold any information on this standing stone’. You can also use this option to request a visit to our Search Room, either as an individual or for your school, university, or community group.

The order material option lets you request scans or copies of archive material and/or request a licence for their use, ask for a search of our extensive historic aerial photography collection, or order a bespoke dataset of NMRW data. The form will automatically offer the fields and questions relevant to your order, such as what kinds of scans you would like, how you would like to use the archive material, or the area and date range you would like searched for aerial photographs. These services are subject to relevant charges detailed on our price list and licence fees. Please remember that as the NMRW Archive contains items from a range of sources, all orders for scans or copies of material are subject to any relevant copyright restrictions. These orders are also subject to any relevant archival restrictions, such as the size, medium, or condition of items which may affect the copy-format we are able to offer.

Importantly, our new form should provide our Enquiries Team with the information we need to process your enquiry quickly, and reduce the amount of time-consuming back and forth communications, getting you your answers, material, or data more efficiently. However, if you are not comfortable using the online form, please feel free to keep phoning, emailing, or writing to us, and we will happily provide you with a paper copy. Finally, we always welcome constructive feedback so that we can improve our services and make them work for you.

Contact Details:

Address: Ffordd Penglais, Aberystwyth, SY23 3BU

Phone: 01970 621200

Email: nmr.wales@rcahmw.gov.uk

Useful Links:

Enquiries/Order Form

Price List

Licence Fees

Guidelines for Search Room Visitors

The Library and Enquiries Team


Notify of

Security code *Time limit exceeded. Please complete the captcha once again.

Inline Feedbacks
View all comments


Join the e-mailing list to receive regular updates.. It's free!

Latest tweets

Would love your thoughts, please comment.x