CBHC / RCAHMW > Visit Us > Guidelines for RCAHMW Search Room Visitors

Guidelines for RCAHMW Search Room Visitors

Welcome to our Library and Search Room.

Opening times

We are open Tuesday to Thursday, 9:30 – 16:30.

Do I need to make an appointment to visit the Library and Search Room?

You are welcome to use the Library and view small quantities of archive material without prior appointment.

If you wish to view aerial photographs, material covering more than one site or a large amount of archive material, please contact the Royal Commission’s Library and Enquiry Service to make an appointment at least 2 working days in advance of the date of your visit, listing the library and archive items you wish to view.

To book your visit or for assistance with selecting which documents to order, please contact us.

Contact us:

Order form: https://rcahmw.gov.uk/contact-us/

Phone: 01970 621200

Email: nmr.wales@rcahmw.gov.uk

Search our archive catalogue at www.coflein.gov.uk and our library catalogue at https://rcahmw.koha-ptfs.co.uk/.

Group Visits and Quiet Sessions

We offer Group Sessions for groups, societies, or classes seeking to learn more about our work or collections. These can be virtual or in person, and can include group research visits, talks and activities, archive tours, and/or displays of material.

We aim to provide the best service to all within a comfortable and welcoming environment. We therefore also offer Quiet Sessions for researchers and visitors who may have additional needs and their carers.

To learn more about these services or to book a place, please contact us.

Ensuring the safety of your visit

For the safety of Royal Commission staff and visitors, measures are in place to minimise the risk of transmission of infections.

We will ensure that the Library and Search Room is naturally ventilated during your visit. Face masks may be worn by anyone who wishes to do so. We will make face masks and hand sanitiser available to all staff and visitors.

NB. We ask that anyone who has recently tested positive for Covid -19, or presents symptoms of a communicable disease, should refrain from visiting the Search Room. If you are experiencing any symptoms of illness on the day of your appointment or you are unable to attend, please contact us to reschedule or postpone the booking.

Computer Terminals

Access to computer terminals is available in the Search Room for basic research, looking at our catalogues and GIS systems.  

We recommend researchers bring their own laptops, if possible. There is full Wi-Fi access

Please note that the computer facilities and wireless network provided by the RCAHMW may not be used to access or view obscene or other material that could offend other users.

Search Room and Document Handling Rules

  • Please place coats and bags in the lockers provided.
  • Please do not bring food and drink into the Search Room.
  • Please use pencils only.
  • Please do not lean on the material, or mark it in any way; or take tracings without prior permission from staff.
  • Please turn mobile phones and other devices to silent, and keep noise to a minimum.
  • Please ensure the document request slips are kept with the archival items.
  • Please complete the ‘Private photography application’ form (LRS03) prior to taking photographs.
  • Any incidence of theft or wilful damage to the records will be treated as a criminal offence.


Please adopt an open and collaborative approach with our staff whilst visiting and discuss any issues openly so they can be addressed in a positive and respectful manner.

Please treat our staff and visitors with respect at all times.

Everyone will be expected to abide by these rules and failure to do so will result in you being asked to leave the premises.

Thank you


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